Last Updated: October 28, 2024
Welcome! These Terms of Use and all other legal documents incorporated by reference (collectively, the “Terms”) set forth the legal contract between BOLD LLC (352385) ( “BOLD”, “Provider”, “we,” or “us”) and each end user (“User” or “you” or “your”) with respect to access to and use of our associated internet properties as linked and offered by us, our subsidiaries and affiliated companies, and any software that we provide to you (all of these collectively, the “Site” or the “Service”). Unless otherwise specified, all references to “Site” also include the use of our online platform, materials, proprietary content, tools, software, and services available through the Site. Thank you for visiting and learning more about BOLD!
PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE SERVICE, BECAUSE THEY AFFECT YOUR LEGAL RIGHTS AND OBLIGATIONS. IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS, OR IF AT ANY TIME, THE TERMS ARE NO LONGER ACCEPTABLE TO YOU, PLEASE CEASE USE OF THE SITE IMMEDIATELY. THIS SITE IS DIRECTED TO PEOPLE WITHIN THE UNITED STATES. CONTENT AVAILABLE ON OR THROUGH THE SITE MAY NOT BE APPROPRIATE OR AVAILABLE IN OTHER LOCATIONS. BOLD MAY LIMIT THE AVAILABILITY OF THE SIRE AND SERVICE TO ANY PERSON OR GEOGRAPHIC AREA AT ANY TIME. IF YOU ACCESS THE SITE FROM OUTSIDE THE UNITED STATES, YOU DO SO AT YOUR OWN RISK.
SECTION 18 CONTAINS AN ARBITRATION CLAUSE AND CLASS ACTION WAIVER. BY AGREEING TO THESE TERMS, YOU AGREE (A) TO RESOLVE ALL DISPUTES (WITH LIMITED EXCEPTIONS) RELATED TO THE PROVIDER’S SERVICES AND/OR PRODUCTS THROUGH BINDING INDIVIDUAL ARBITRATION, WHICH MEANS THAT YOU WAIVE ANY RIGHT TO HAVE THOSE DISPUTES DECIDED BY A JUDGE OR JURY, AND (B) TO WAIVE YOUR RIGHT TO PARTICIPATE IN CLASS ACTIONS, CLASS ARBITRATIONS, OR REPRESENTATIVE ACTIONS, AS SET FORTH BELOW. YOU HAVE THE RIGHT TO OPT-OUT OF THE ARBITRATION CLAUSE AND THE CLASS ACTION WAIVER AS EXPLAINED IN SECTION 18.
Please also read our full Terms of Use.
Each time you access and/or use the Service, you agree to be bound by these Terms and any Additional Terms (defined in Section 3(b)) that will apply to you, prospectively.
We collect certain information to improve and operate the Site. You agree that we can use the information as outlined in our Privacy Policy.
Arbitration of All Disputes; No Class Relief
These Terms contain a dispute resolution and arbitration provision, including a class action waiver that affects your rights. Please note that, depending on your country of residence, under certain circumstances you may be able to bring a dispute before the appropriate authorities or courts in the country in which you reside.
Any disputes under these Terms (subject to limited, enumerated exceptions outlined below) will be resolved on an individual basis through binding arbitration, with no class relief.
Our Content, Intellectual Property, Copyrights and Trademarks
You may not use, copy, reproduce, republish, upload, sale, resale, display, post, transmit, distribute, scrape, reverse engineer, or license any content or intellectual property, copyrights and trademarks on the Site without the Provider’s authorization.
To the extent permitted by applicable law, we disclaim warranties and conditions and provide you with access to the Site “As is”.
To the extent permitted by applicable law, our liability is limited.
Questions about these Terms may be sent to support@bold.com or as otherwise set forth in these Terms.
You represent and warrant that you are of age under the laws of your jurisdiction and/or lawfully able to enter into contracts. If you are not legally able to enter into contracts, you shall not use the Site at any time or in any manner or submit any information to Provider.
Your privacy is important to us. Please review Provider’s Privacy Policy which explains how we use information that you submit to Provider and the choices you can make about the way this information is collected and used. The Privacy Policy is hereby incorporated by reference.
For as long as you agree to these Terms and abide by them, you may use the Site. These Terms apply to all Users of the Site.
This section provides the acceptable use policy (“AUP”) which defines acceptable practices relating to the use of the Site, including system abuse and security. The Site must be used in a manner that is consistent with the intended purpose of the Site and the terms of the applicable agreement with Provider, including our Terms. By using the Site, you consent to be bound by the terms of this AUP. If you do not agree with anything in this section, you must discontinue use of the Site. For purposes of this section, “Provider” includes all of Provider’s affiliates, including direct and indirect subsidiaries.
PLEASE BE AWARE THAT WE COOPERATE WITH LAW ENFORCEMENT AND REPORT SUSPICIOUS ACTIVITY.
Violations of this AUP may be reported to: legal@bold.com.
You agree that, as between you and us, Provider (and our affiliated companies and suppliers) own all rights, title and interest in the Site and all tools, and all related intellectual property rights. The Site as a whole is copyrighted as a collective work, and individual works or content appearing on or accessible through the Site owned by or licensed to Provider or its content providers are likewise subject to copyright protection domestically and internationally. Likewise, all data files, program files, software, code, proprietary methods, systems and other materials used to operate the Site (“Materials”) may not be copied, modified, reproduced, republished, posted, transmitted, sold, offered for sale, or redistributed in any way without our prior written permission and the prior written permission of our applicable licensors. The Materials are protected by copyrights, patents, trade secrets or other proprietary rights.
You must abide by all copyright notices, information, or restrictions contained in or attached to any of our Materials. Nothing in this Agreement grants you any right to receive delivery of a copy of our Materials or to obtain access to our Materials except as generally and ordinarily permitted through the Site according to these Terms. Certain names, logos, distinctive features, source identifiers and other materials displayed on the Site, including its “look and feel”, constitute trademarks, tradenames, service marks, trade dress or logos (“Trademarks”) of us or other entities. All Trademarks not owned by Provider that appear on this site are the property of their respective owners. You are not authorized to use any such Trademarks. Ownership of all such Trademarks and the goodwill associated therewith remains with us or those other entities. Unless you first obtain the copyright owner’s prior written consent, you may not copy, distribute, publicly perform, publicly display, digitally perform (in the case of sound recordings), or create derivative works from any copyrighted work made available or accessible via the Site. You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices in the Site.
We respect the intellectual property rights of others and encourage you to do the same. Accordingly, we have a policy of removing content that violates the intellectual property rights of others, suspending access to the Service (or any portion thereof) to any user who uses the Service in violation of someone else’s intellectual property rights, and/or terminating in appropriate circumstances the Account of any user who uses the Service in violation of someone else’s intellectual property rights.
Attn: BOLD LLC, DMCA Designated Agent,
City View Plaza II, Ste 6000
48 Road 165
Guaynabo, Puerto Rico 00968,
or at,
Email: legal@bold.com
Phone: +1 (787) 705-3101
To be sure the matter is handled immediately, your written notice must:
Your right to make use of the Site and any Material or other content appearing on it is subject to your compliance with these Terms. Modification or use of the Material or any other content on the Site for any purpose not permitted by these Terms may be a violation of our intellectual property rights (see Section 6 above) as protected by law and these Terms and is prohibited.
The Materials and all other content on the Service may not be copied, reproduced, republished, uploaded, displayed, posted, transmitted, distributed, licensed or used in any way unless specifically authorized by Provider. Any authorization to copy or download Material granted by Provider in any part of the Site for any reason is restricted to making a single copy for non-commercial, personal, entertainment use on a single computer only, and is subject to your keeping intact all copyright and other proprietary notices. Using any Material on any other website or networked computer environment is prohibited. Also, decompiling, reverse engineering, disassembling, or otherwise reducing the code used in any software on the Site into a readable form in order to examine the construction of such software and/or to copy or create other products based (in whole or in part) on such software, is prohibited (please refer to our Acceptable Use Policy for more information).
Notice to the European Union residents:
If you are an EU resident, your statutory rights and your other rights derived from the Directive 2009/24/EC of 23 April 2009 on the legal protection of computer programs, implemented accordingly by each Member State, remain unaffected. Besides exceptions to the restricted acts all and any actions require authorization by the Provider.
From time to time, areas on the Site may expressly request submissions of ideas or improvements through promotions, surveys or otherwise submissions about the experience of persons that work or have worked, directly or indirectly, for Provider (“Invited Submissions”). Sometimes Provider may incentivize users and current or former persons that have worked for Provider to participate in Invited Submissions. Where this is the case, please carefully read any Additional Terms that govern those submissions, as they will affect your legal rights. If no Additional Terms govern those submissions, then these Terms will apply in full to any Invited Submissions you make. IN ANY EVENT, ANY MATERIAL YOU SEND TO US WILL NOT BE TREATED AS CONFIDENTIAL. Regardless of any industry custom or practice, we will not pay you for the use of any content or submissions that you submit to the Site. Provider may use such content and submissions as user testimonials.
The Service may contain testimonials and opinions (“Testimonials”) by users of the Site or persons that have worked directly or indirectly for Provider (“Workers”). These testimonials reflect the real-life experiences and opinions of such users and Workers. However, the experiences are personal to those particular users or Workers, and may not necessarily be representative of all users and Workers. We do not claim, and you should not assume, that all users and Workers will have the same experiences. YOUR INDIVIDUAL RESULTS AND/OR EXPERIENCE MAY VARY.
The testimonials on the Service are submitted in various forms such as text, audio and/or video, and are reviewed by us before being posted. They may appear on the Service as given by the users or Workers, except for the correction of grammar or typing errors. Some testimonials may have been shortened for the sake of brevity where the full testimonial contained extraneous information not relevant to the general public. Photos added next to testimonials may not always represent the person giving the testimonial. The views and opinions contained in the testimonials belong solely to the individual user and do not reflect our views and opinions. We may not be affiliated with users who provide testimonials. Users and Workers are not paid in cash or compensated for their testimonials unless the testimonial is part of an incentivized Invited Submission.
We respect the intellectual property rights of others and encourage you to do the same. Accordingly, we have a policy of removing content that violates the intellectual property rights of others, suspending access to the Service (or any portion thereof) to any user who uses the Service in violation of someone else’s intellectual property rights, and/or terminating in appropriate circumstances the Account of any user who uses the Service in violation of someone else’s intellectual property rights.
Attn: BOLD LLC, DMCA Designated Agent,
City View Plaza II, Ste 6000
48 Road 165
Guaynabo, Puerto Rico 00968,
or at,
Email: legal@bold.com
Phone: +1 (787) 705-3101
To be sure the matter is handled immediately, your written notice must:
YOUR USE OF THE SITE IS AT YOUR OWN RISK. THE SITE AND ALL THE MATERIALS, INFORMATION, SOFTWARE, AND OTHER CONTENT IN THE SITE ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, AND TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, PROVIDER AND ANY SUBSIDIARIES OR AFFILIATED COMPANIES OF THE PROVIDER (“PROVIDER GROUP”) DISCLAIM ALL WARRANTIES AND CONDITIONS, EXPRESS IMPLIED OR COLLATERAL, RELATED TO THE SERVICE, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. THE PROVIDER GROUP DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE SITE WILL BE AVAILABLE, UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE OR THE SERVERS THAT MAKE THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE PROVIDER GROUP DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS OR CONDITIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIAL, INFORMATION, SOFTWARE, FACILITIES, SERVICES OR OTHER CONTENT ON THE SITE OR ANY WEB SERVICES LINKED TO THE SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. THE PROVIDER GROUP MAKES NO WARRANTIES OR CONDITIONS THAT YOUR USE OF SERVICE, OR THE MATERIALS, INFORMATION, SOFTWARE, FACILITIES, OR OTHER CONTENT IN THE SERVICE OR ANY WEB SERVICE WILL NOT INFRINGE THE RIGHTS OF OTHERS AND THE PROVIDER GROUP ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ERRORS OR OMISSIONS IN SUCH MATERIALS, INFORMATION, SOFTWARE, FACILITIES, OR OTHER CONTENT OF THE SERVICE OR ANY OTHER WEB SERVICE.
IF APPLICABLE LAW DOES NOT ALLOW THE EXCLUSION OF SOME OR ALL OF THE ABOVE IMPLIED WARRANTIES AND CONDITIONS, THE ABOVE EXCLUSIONS WILL APPLY TO YOU ONLY TO THE EXTENT PERMITTED BY APPLICABLE LAW.
IF YOU ARE ACCESSING THE SERVICE FROM THE EUROPEAN UNION OR OTHER JURISDICTIONS THAT DO NOT RECOGNIZE DISCLAIMERS OF CERTAIN WARRANTIES, NOTHING IN THIS AGREEMENT SHALL EXCLUDE OR LIMIT LIABILITY FOR DEATH OR PERSONAL INJURY RESULTING FROM THE NEGLIGENCE OF EITHER PARTY OR THEIR SERVANTS, AGENTS OR EMPLOYEES.
THE PROVIDER GROUP DISCLAIMS ALL LIABILITY WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, AND DOES NOT ACCEPT ANY LIABILITY FOR ANY LOSS OR DAMAGE (DIRECT, INDIRECT, PUNITIVE, ACTUAL, CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY OR OTHERWISE) RESULTING FROM ANY USE OR MISUSE OF, OR INABILITY TO USE, THE SITE OR ANY OTHER WEB SITE, OR THE MATERIAL, INFORMATION, SOFTWARE, FACILITIES, SERVICES OR OTHER CONTENT ON THE SITE OR ANY OTHER WEB SITE, REGARDLESS OF THE BASIS UPON WHICH LIABILITY IS CLAIMED AND EVEN IF ANY MEMBER OF THE PROVIDER GROUP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE. WITHOUT LIMITATION, YOU (AND NOT ANY MEMBER OF THE PROVIDER GROUP) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION IN THE EVENT OF ANY SUCH LOSS OR DAMAGE ARISING.
IF APPLICABLE LAW DOES NOT ALLOW ALL OR ANY PART OF THE ABOVE LIMITATION OF LIABILITY TO APPLY TO YOU, THE LIMITATIONS WILL APPLY TO YOU ONLY TO THE EXTENT PERMITTED BY APPLICABLE LAW.
To the extent permitted by applicable law in your jurisdiction, you agree to indemnify and hold harmless Provider and its officers, directors, employees, agents, distributors and affiliates from and against any and all claims, demands, liabilities, costs or expenses, including reasonable legal fees, resulting from your breach of these Terms, including any of the foregoing provisions, representations, warranties or conditions, and/or from your transmission of any content onto Provider’s servers.
Provider reserves the right to investigate suspected violations of these Terms, including without limitation any violation arising from any submission, posting or e-mails you make or send to any Forum. Provider may seek to gather information from the user who is suspected of violating these Terms, and from any other user. Provider may suspend any users whose conduct or postings are under investigation and may remove such material from its servers as it deems appropriate and without notice. If Provider believes, in its sole discretion, that a violation of these Terms has occurred, it may take any corrective action it deems appropriate, as permitted by applicable law. Provider will fully cooperate with any law enforcement authorities or court order requesting or directing Provider to disclose the identity of anyone posting any e-mails, or publishing or otherwise making available any materials that are believed to violate these Terms. BY ACCEPTING THIS AGREEMENT, YOU WAIVE AND HOLD HARMLESS ALL MEMBERS OF THE PROVIDER GROUP FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY MEMBER OF THE PROVIDER GROUP DURING OR AS A RESULT OF ITS INVESTIGATIONS AND/OR FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER A MEMBER OF THE PROVIDER GROUP OR LAW ENFORCEMENT AUTHORITIES.
The Site may link you to other sites on the Internet that may not be affiliated with Provider. These sites may contain information that some people may find inappropriate or offensive. These other sites are not under the control of Provider, and you acknowledge that (whether or not such sites are affiliated in any way with Provider), Provider is not responsible for the accuracy of the legality, decency, or any other aspect of the content of such sites. The inclusion of such a link does not imply endorsement of any site by Provider or any association with its operators. If you elect to use such third-party sites, and/or if you elect to ‘click’ on a link or button, you understand that (a) you will be leaving our Site and (b) your use of any such third-party sites will be subject to any terms and conditions and privacy policies required by the applicable third-party provider(s). Provider does not make any representations or warranties as to the security of any information (including, without limitation, credit card and other personal information) you might be requested to give any third party, and you irrevocably waive any claim against us with respect to such sites. We strongly encourage you to use caution before providing any sensitive information (e.g., social security numbers or financial information) to any third party and to make whatever investigation you feel necessary or appropriate before proceeding with any communications with any of these third parties.
You and we each agree that the Terms evidence a transaction involving interstate commerce, and will be governed by and construed in accordance with U.S. federal law as contemplated by the Terms and to the fullest extent permissible. To the extent state law applies to any matters arising under or related to the Terms, or to claims or disputes arising thereunder, the law of the state of New York will apply, except as specified in Section 17 below.
Section 18 of these Terms, which contain an arbitration agreement and class action waiver, are governed by the Federal Arbitration Act (9 U.S.C. § 1 et seq.) (“FAA”) and other applicable federal law, including the FAA’s procedural provisions, in all respects. This means that the FAA governs, among other things, the interpretation and enforcement of the arbitration agreement and all of its provisions, including, without limitation, the class action waiver. State arbitration laws do not govern in any respect. To the extent state law applies to any disputes and claims that are subject to the binding arbitration agreement and/or class action waiver in Section 18, the law of the state of New York will apply.
For claims or disputes arising under or related to the Terms that involve financial transactions processed by Auxiliant S.à.r.l, the laws of Luxembourg shall apply. For any claims or disputes that are not within the jurisdiction of any small claims court, and are not subject to the arbitration agreement in Section 18 of these Terms, You and we consent to the jurisdiction of the courts of New York and Luxembourg.
These Terms will not be governed by the United Nations Convention on Contracts for the International Sale of Goods.
PLEASE READ THIS SECTION CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY HEAR YOUR CLAIMS. IT CONTAINS PROCEDURES FOR MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER.
Scope of the Arbitration Agreement. You and we each agree that, except as provided below, any dispute, claim, or controversy relating in any way to or arising in any way out of the Terms, the Provider’s services, or the Provider’s products, including the Service, and any use (or lack of use) or access (or lack of access) thereto, or purchase from the Provider (collectively, “Dispute”)—irrespective of when that Dispute arose—whether based in contract, warranty, tort, statute, regulation, ordinance, or any other legal or equitable basis, shall be resolved exclusively through final and binding individual arbitration, rather than in Court. You and we thereby agree to waive any right to a jury trial, and agree that you and we may bring claims against each other only in an individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding. “Dispute” will be given the broadest possible meaning allowable under law.
BOLD LLC
City View Plaza II, Suite 6000
Guaynabo, PR 00968
United States of America
Provider makes no representation that Materials or other content on the Site are appropriate or available for use outside of the United States of America (“United States”), and if accessing the Site from outside the United States, then Provider makes no representation that Materials or other content on the Site are appropriate or available for use from your current location. If you choose to access the Site from other locations outside the United States, you do so on your own initiative and at your own risk.
You are responsible for complying with local laws, if and to the extent local laws are applicable.
The communications between you and Provider may be made through electronic means, whether you visit the Site or send Provider emails or Provider communicates with you via email. For contractual purposes, you (1) consent to receive communications from Provider in an electronic form; and (2) agree that all terms and conditions, agreements, notices, disclosures, and other communications that Provider provides to you electronically satisfy any legal requirement that such communications would satisfy if it were to be in writing. The foregoing does not affect your statutory rights.
Under California Civil Code Section 1789.3, California residents are entitled to the following consumer rights notice: This Site is operated by BOLD LLC. If you have a question or complaint regarding the Site, please contact Customer Service at support@bold.com. You may also contact us by writing us at BOLD LLC, City View Plaza II, 48 Road 165 Suite 6000, Guaynabo, PR 00968, USA. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by post at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834 or by telephone at (916) 445-1254 or (800) 952-5210 or Hearing Impaired at TDD (800) 326-2297 or TDD (916) 322-1700. Email: dca@dca.ca.gov.
If any provision of these Terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions. This is the entire agreement between you and Provider relating to the matters contained here and the Site.
The Site is controlled and operated by Provider. Whether you access the services through any of our internet properties or family Sites you may contact Provider using the information provided herein. Please forward any comments or complaints about the Site to support@bold.com or write to BOLD LLC, City View Plaza II, Suite 6000, Guaynabo, PR 00968.